Visual acuity, eye pressure and fundus — for each eye, in one chart.

The visit is made of ophthalmology sections: complaint, history, ophthalmic status, diagnosis and treatment plan. Every finding is recorded separately for the right (OD) and left (OS) eye, and every section also has a free-text field.

• Visual acuity uncorrected, best-corrected and near — on a Sivtsev, Orlova, Snellen or logMAR chart; refraction (sphere, cylinder, axis) and its method
• Intraocular pressure together with how it was measured — non-contact, Goldmann, Maklakov or iCare; visual fields and colour vision
• Anterior segment (lids, conjunctiva, cornea, anterior chamber, iris, pupil, RAPD, lens), fundus (vitreous, optic disc and cup-to-disc ratio, macula, vessels, periphery) and eye movements; a normal anterior segment, fundus and motility fill in with one click
• History covers optical correction, eye drops (which eye), diabetes and its duration, family glaucoma; diagnosis with an ICD-10 code — a visit can't be completed without complaint and diagnosis

The treatment plan includes a spectacle prescription: purpose, sphere, cylinder and axis for each eye, near addition and pupillary distance. Planned surgery and procedures are recorded with the eye and the urgency; investigations and referrals live there too. Doctors keep their own templates and copy a section from the previous visit in one click; visit summaries and referral letters as PDFs.

If your clinic switches it on, the patient fills in an eye questionnaire in the portal before the visit — about 5 minutes: what is bothering them, which eye, since when, glasses or contact lenses, past eye conditions and surgery, the drops they use, diabetes, family glaucoma. If the patient reports sudden loss of vision, new flashes or a curtain over their vision, an eye injury or a chemical in the eye, the portal tells them straight away not to wait for the appointment and to call 112. Nobody reads the questionnaire before the visit — the doctor sees the answers during the visit and moves them into complaint and history in one click; what the doctor wrote is never overwritten.

When the visit is completed, the doctor shares a plan with the patient: the follow-up date, tasks and warning signs. There are ready-made lists for sudden changes in vision, for after eye surgery or an eye injection, and for glaucoma, so the patient knows when to call 112 and when to contact the clinic. For prescribed drops the patient sets reminders in the portal and logs each dose; the doctor sees that log in the chart for the medicines your clinic prescribed. Patients can send results from tests done elsewhere to your clinic from "My files". Nobody watches any of this in real time — the doctor reviews it at the visit.

Glaucoma and diabetic retinopathy depend on regular check-ups. Follow-ups the doctor asked for but nobody booked land on a recall list, and a freed slot is offered to the waitlist. Cash-desk shifts, discount limits, voluntary insurance registries and doctor commissions live in the same system. Allergies and drug interactions are checked automatically when a prescription is written — including what other clinics prescribed.