Online booking, reminders and a waitlist — fewer empty slots.

A patient creates a portal account, chooses your clinic, then the doctor, the service and a free time in that doctor's schedule. They can cancel or reschedule in the portal too. Your clinic is also listed in the public clinic directory, where patients can find you and go on to book.

• Online bookings land in the same schedule as phone bookings
• Two patients can never be booked into the same slot
• If you choose, your prices show in the booking step and the directory — one switch

You set each doctor's weekly hours once; leave, days off or extra hours are added as separate exceptions. The portal only ever offers patients times that are actually free.

• Recurring appointments — say, every week at the same time — are booked in one go
• The front desk registers a walk-in patient with one click

The clinic decides how far ahead reminders go out (from 1 hour to 7 days) and over which channels. With the link in the reminder, the patient confirms or cancels; the link shows only the clinic and the time, never medical details. If a patient confirms by phone, the front desk marks it.

Patients join a doctor's waitlist in the portal, or the front desk adds them. When someone cancels, the freed slot is offered automatically to the first people on the list — whoever claims it first within a short window gets it.

When a doctor completes a visit, they set a follow-up date. If the patient has not booked again in that specialty, they appear on the front desk's recall list, where calls are logged and recalls closed. The patient also gets one 'time to book' reminder a number of days ahead that you choose.

The owner's attendance dashboard shows, by week or month and for each doctor: attended and no-show visits, confirmed and unconfirmed appointments, and slots freed and refilled from the waitlist. You also see whether confirmations came from the link, the portal or the front desk.